Shipping policy

Shipping Policy

Thank you for shopping with J&J Cards. We take care to package trading cards and collectibles securely so that your order arrives safely.

Order Processing

Orders are typically processed and shipped within 1–2 business days after payment is successfully completed.

Orders placed on weekends or holidays may be processed on the next business day.

During new releases, promotions, or periods of high order volume, processing may take slightly longer.

Shipping Rates

Shipping rates and available shipping methods are calculated and displayed at checkout based on the contents, value, weight, and destination of your order.

Trading Card Singles

Trading card singles are packaged securely using appropriate protective materials based on the quantity and value of the cards.

Higher-value orders may be shipped using a tracked shipping service and may require additional protective packaging.

Sealed Products

Sealed trading card products are packaged appropriately to help protect the product during transit. Shipping methods and rates will be displayed at checkout.

Tracking

Tracking information will be provided when the selected shipping method includes tracking.

Please note that some lower-cost shipping methods may not include full tracking.

Delivery Times

Estimated delivery times shown at checkout are estimates and are not guaranteed. Carrier delays caused by weather, holidays, operational disruptions, or other circumstances outside of our control may affect delivery times.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please contact us as soon as possible if you notice an error in your shipping address. Once an order has been shipped, we may not be able to change or redirect the shipment.

J&J Cards is not responsible for delivery issues resulting from an incorrect or incomplete address provided by the customer.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us as soon as possible with your order number and relevant details.

For damaged shipments, please retain the item and all original packaging and provide clear photos so that we can review the issue.

We will work with you and, when applicable, the shipping carrier to determine the appropriate resolution.

International Shipping

International shipping availability, if offered, will be displayed at checkout. Customers are responsible for any applicable customs duties, import taxes, or other fees imposed by the destination country.